Airline Travel Survey--Let Them Know!

This is from Kell Brigan via e-mail to The Ample Traveler©

While I think of it, this is me passing on a tip to info on a survey the Transportation Security Admin folk are taking.

Airline Travel Survey

Some people with disabilities and medical conditions have complained about airport security measures, especially if they have to go through intensive screening because of mobility impairment, service animals (such as seeing eye dogs), implanted metal devices, medication supplies (such as needles for injecting insulin), and medical equipment.

As a result, the Transportation Security Administration (TSA) has developed a survey form for travelers with disabilities to provide feedback on their experiences. TSA says it will use the information to develop improvements in airport screening procedures.

You can find an online version of survey at www.tsa.gov. (Click on "Travelers & Consumers" and then "Persons with Disabilities & Medical Conditions".)

If you prefer a hard copy please contact NORD and we will mail the survey form to you. When you complete the paper version, just fold it and mail it postage-free to the TSA. TSA will be conducting the survey through August 23.


I'd like to add that I think this is a growing problem and I'm glad to see someone at least giving lip service to addressing this. I hope they will follow through.

Tish's step father had a nightmare when going through security at the San Francisco airport. I was unable to find the link, but I remember that they took away his walker and he fell down. What a horrible experience. Security wouldn't even let Tish through to get to them. I've heard other such nighmarish stories over the past three years as well.

Please take the time to let them hear our voices. If you've been through airport security since 2002, you can offer feedback. The survey took me about 5 minutes to complete.

I don't have a lot of confidence that this will change much in procedure, but for a 5 minute investment, I think it is worth the effort.

Thanks Kell!

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